California Privacy Notice
Consumers residing in California are afforded certain additional rights with respect to their Personal Information under the California Consumer Privacy Act, as amended by the California Privacy Rights Act,(California Civil Code Section 1798.100 et seq. (the “CCPA”). If you are a California resident, this section applies to you.
Collection, Use, and Disclosure of Personal Information.
In the preceding 12 months, we have collected, used, and disclosed the following personal information for business or commercial purposes:
Category of information |
If and how we collect this information |
How we disclose this information |
---|---|---|
Identifiers, such as your name, address, phone number, email address, date of birth, or similar identifiers |
Yes, directly from you in accordance with this Privacy Policy |
Disclosed to trusted service providers to fulfil your request or transaction and to strategic partners for business development and marketing purposes. |
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as birthdate, contact information, and payment information. Some personal information included in this category may overlap with other categories. |
Yes, directly from you in accordance with this Privacy Policy |
Disclosed to trusted service providers to fulfil your request or transaction and to strategic partners for business development and marketing purposes. |
Protected classification characteristics under California or federal law, such as your age, race, color, ancestry, national origin, citizenship, sexual orientation, or other similar protected information. |
No. |
|
Commercial information, such as records of personal property, products or services purchased, or other consuming histories or tendencies. |
No. |
|
Biometric information, such as genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints. |
No. |
|
Internet or other similar network activity, such as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. |
Yes, indirectly from you through the use of the Site. |
Disclosed to trusted service providers to fulfil your request or transaction. |
Geolocation data, such as physical location or movements. |
Yes, indirectly from you through the use of the Site. |
Disclosed to trusted service providers to fulfil your request or transaction. |
Sensory data, such as audio, electronic, visual, thermal, olfactory, or similar information. |
No. |
|
Professional or employment-related information. Such as current or past job history or performance evaluations. |
No. |
|
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)), such as educational history or degree (for applicants). |
No. |
|
Inferences drawn from other personal information, such as predictions about your interests and preferences. |
Yes, indirectly from you through the use of the Site. |
Disclosed to trusted service providers to fulfil your request or transaction. |
Personal information does not include: publicly available information lawfully made available from government records, deidentified or aggregated consumer information, or information excluded from the CCPA.
Personal information does not include: publicly available information lawfully made available from government records, deidentified or aggregated consumer information, or information excluded from the CCPA.
We do not collect any Sensitive Personal Information.
Use of Personal Information
We may use or disclose the Personal Information as discussed in our Privacy Policy.
We will not collect additional categories of Personal Information or use the Personal Information we collect for material different, unrelated, or incompatible purposes without providing you with notice.
Selling/Sharing Personal Information
We may disclose your Personal Information to third parties in a manner that constitutes a sell or a share under the CCPA. To opt out of the selling or sharing of your Personal Information, you may email us at consumerinfo@theshadestore.com or call us toll free at 800.331.2850.
Retention
We maintain your Personal Information and sensitive Personal Information for as long as necessary to fulfill our business purpose, as discussed in the Section “How Does The Shade Store Use This Information?” in our Privacy Policy.
Your Rights
Subject to certain limitations, if you have provided Personal Information to us, you can request:
The Right to Know |
You have the right to request any or all of the following information relating to your personal information we have collected and disclosed in the last 12 months, upon verification of your identity: - The specific pieces of information we have collected about you; - The categories of Personal Information we have collected about you; - The categories of sources of the Personal Information; - The categories of Personal Information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed; - The categories of Personal Information we have sold and the categories of third parties to whom the information was sold; and - The business or commercial purposes for collecting or selling the Personal Information. |
The Right to Access |
You have the right to access Personal Information that we may collect or retain about you. If requested, we shall provide you with a copy of your Personal Information which we collected as permitted by the CCPA. You also have the right to receive your Personal Information in a structured and commonly used format so that it can be transferred to another entity (“data portability”). |
The Right to Request Deletion |
You have the right to request the deletion of Personal Information we have collected from you, subject to certain exceptions. |
The Right to Opt Out of the Sale of Personal Information |
You have the right to opt-out of the disclosure of your information to certain third parties. |
The Right to Limit the Use of Your Sensitive Personal Information |
You have the right to direct us to limit our use of your Sensitive Personal Information to use that which is necessary to perform the services or provide the goods reasonably expected by the consumer. Please note that we do not collect any Sensitive Personal Information. |
The Right to Correct/Right to Rectification |
In certain circumstances, you have the right to request correction of any inaccurate Personal Information. |
The Right to Non-Discrimination |
You have the right not to receive discriminatory treatment for exercising these rights. However, please note that if the exercise of these rights limits our ability to process Personal Information, we may no longer be able to provide you our products and services or engage with you in the same manner. |
Shine the Light |
Pursuant to Section 1798.83 of the California Civil Code, California residents may request certain regarding and/or opt-out of our disclosure of personal information to third parties for their direct marketing purposes. |
You may make any of these requests by emailing consumerinfo@theshadestore.com or by calling 800.331.2850. Once we receive your request, we will verify it by asking you to provide certain information, such as identifiers like your email address and phone number. If you would like to use an authorized agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests on your behalf. We endeavor to respond to all verifiable requests in a timely fashion.
If you have any questions about this Notice, please contact us at:
consumerinfo@theshadestore.com
21 Abendroth Ave
Port Chester, NY 10573
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*Service charge may apply for in-home measurements if you are located outside our service area. Our service area is defined by a select set of zip codes near our showroom locations. Virtual Consultations are always free of charge. For more information, please call 800.754.1455.
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Measure & Install
Made SimpleTERMS & CONDITIONSof The Shade Store's Professional
Measure & Install Program
The Shade Store offers its customers complimentary* measurement services to facilitate the ordering process. Measurements are taken according to The Shade Store’s product specifications, and the sole intended use of the measurements is to assist The Shade Store’s Design Consultants in finding your perfect product. Measurements are the property of The Shade Store and will not be shared with customers.
Installation services are offered by The Shade Store at an additional charge as a convenience to our customers. Customers are under no obligation to purchase installation services from The Shade Store. Pricing for installation services is calculated as a percentage of the full list price of the product purchased prior to any discounts and is subject to a minimum trip fee, as listed below.
Please refer to the chart below for pricing in your area. Additional surcharges may apply in certain circumstances. Sales tax may be applied.
Measurement Pricing | TSS Service Areas | Out of Area* |
In-Home Measurement | Free | $700+ |
Virtual | Free | Free |
Installation Pricing | Nationwide | |
Minimum Trip Fee | $250 | |
% of Full Product Price For Non-Motorized Items | 10% | |
% of Full Product Price For Motorized Items | 15% |
Measurement and installation services may be provided by an employee of The Shade Store or by an independent third-party contractor from our local installer network. If you purchase installation services from us, you are covered by our Limited Lifetime Warranty for any warranty issues that may arise from our measure and installation services. Service trips not covered by our warranty may be subject to additional travel charges. We expect our professionals to be courteous, knowledgeable, and respectful of your space. If your experience is less than satisfactory, please notify us immediately. Always use common sense to protect your personal safety and property, just as you would when interacting with other people you don't know. Your personal or business dealings beyond the measurement and installation of The Shade Store products by our authorized professionals, whether regarding payment or delivery of other goods and services, or any other agreements, representations, or warranties associated with such dealings, are solely between you and such third party. You agree that The Shade Store is not responsible or liable for any loss, damage, injury, or other matters of any sort incurred as the result of such dealings. This measurement and installation policy may be updated or changed at any time.
*Some geographic regions where we do not have regular service are considered “Out of Area”. An in-home measurement in these areas will have an associated charge to cover travel and expenses. In-Home Measurement Fees can be applied to the purchase if the total order value meets our purchase minimum. For more information, or to find out whether you are located in a TSS Service Area, please call us at 800.754.1455.
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